NKF was particularly pleased to contribute to this important conversation on making government digital services more accessible and inclusive.

It builds on NKF’s collaboration with the Bureau of Public Service Reforms (BPSR) on the Federal Government Scorecard for Ranking MDA Websites, including capacity building for webmasters and content managers on accessibility, UI/UX, usability and citizen experience.

One lesson from this work is clear:

A government website is only effective if citizens can actually use it.

Today, we must go beyond asking whether government platforms are online. We must ask: Can every Nigerian, including persons with disabilities, access, navigate and use them independently?

NKF commends CITAD and other stakeholders driving this assessment. The next step is turning the findings into practical standards, stronger capacity and measurable improvements across MDAs.

NKF remains committed to advancing a more inclusive and citizen-centred digital government in Nigeria.

#DigitalInclusion #Accessibility #DigitalGovernment #CitizenCentredServices